TFWM Privacy Policy
Our Privacy Policy
Our Privacy Policy informs you of the policies and practices we have in place relating to the management of personal information at TFWM. The word "information" means personal, address and other details about you that you provide to us. This policy applies to personal subscribers, customers, TFWM Pavilion attendees and visitors, including individuals carrying on business alone or in partnership with us or with other individuals and signing officers of our business customers. It consists of five key principles:
1. Collecting and using information
Either before or when we collect information about you, we will explain how we intend to use it by making this privacy policy available on our website at www.tfwm.com/privacypolicy. We will limit the information we collect to what we need for those purposes, and we will use it only for purposes specified in this privacy policy. We will obtain your consent if we wish to use your information for any other purpose.
2. Releasing information
We may provide your information to other persons in situations where -
• we have your consent
• you opt-in to receive additional information from other third parties that are TFWM trusted partners
• to third-party bonded mailing houses for one-time mailings
• we are required or permitted to do so by law or applicable regulators
• transfers of a business are involved
3. Protecting information
We will protect your information with appropriate safeguards and security measures including, but not limited to, contracts, agreements, password protection, and web security protocols. We will retain your information only for the time it is required for the purposes we explain.
4. Providing information access and accuracy
We will give you access to the information we retain about you. We will make every reasonable effort to keep your information accurate and up-to-date.
5. Respecting and responding to your privacy concerns
In the TFWM Privacy Policy, we will explain your options for refusing or withdrawing consent to the collection, use and release of your information, and we will record and respect your choices. We will investigate and respond to your concerns about any aspect of our handling of your information. We will update this privacy policy from time to time to ensure it adequately reflects our practices.
The following details of the TFWM Privacy Policy will explain how we fulfill each of these important principles.
Why we ask for your information
We ask you for information to establish and serve you as our subscriber, customer, visitor or attendee.
At the time you begin a relationship with us and during the course of our relationship, we may collect information about you. We obtain most of our information about you directly from you. The information we ask for depends on which product or service you want. For every product or service, we need your name, address, occupation and some other form of identification.
How we obtain your consent
It is important to understand the different ways that we may obtain your consent to collect, use, disclose and share your personal information.
Depending on the situation and the sensitivity of the information, we may obtain your consent in different ways. Express consent may be through your online filling of forms where you acknowledge consent to our privacy policy or in writing on a subscription or registration form by providing a signature. Implied consent may be obtained through your use of a product or TFWM form, or when you approach us to obtain products or services from us. Implied consent also applies to the collection of information through the scanning of badges at trade or conference events.
Why we share your information
We share information within TFWM to manage our business operations and to assist in planning for future events or services. With your consent, we may share your information within TFWM. This will help us serve you better and determine whether any products or services of TFWM are appropriate for you so that we can offer them to you. This consent is considered implicit when you fill out forms on www.tfwm.com or consent to having your identification badge scanned at a trade or conference event held or organized by TFWM or at the TFWM Pavilion.
When we release your information
We do not sell customer lists or personal information to others on a permanent basis. However, we may release your information to bonded mailing houses outside TFWM in certain circumstances, which include, but are not limited to, news about upcoming educational/trade events, special sales or promotions, product releases, or other important news or events. If you attend a trade or conference event held or organized by TFWM where you identity badge is scanned we may release your information to our Pavilion partners. These companies and agents may be located in Canada or other jurisdictions or countries, and may disclose information in response to valid demands or requests from governments, regulators, courts and law enforcement authorities in those jurisdictions or countries.
• With your consent
From time to time we may provide affiliated companies with information about you or that you provide for the purpose of receiving a subscription. For example, your personal information is provided to our printing and mailing house in order to mail copies of TFWM or to our digital magazine producer and distributor for the purpose of distributing the digital edition of TFWM.
• When required or permitted to do so by law or applicable regulators and self-regulatory organizations
We may release information in response to a search warrant, court order, or other demand or enquiry, which we believe to be valid. We may disclose information to help us collect a debt owed to us by you. We may also disclose information to an investigative body in the case of a breach of agreement or contravention of law.
• Transfers of a business
As TFWM continues to develop and grow, we may buy or sell parts of our business. As our business consists primarily of our customer relationships, personal customer information and information regarding the particular product or service being purchased or sold would generally be one of the transferred business assets.
How we protect your information
We will protect your information with appropriate safeguards and security measures.
We have security standards to protect our systems and your information against unauthorized access and use.
All our affiliated third-party companies and agents, as part of their contracts with TFWM, are bound to maintain your confidentiality and may not use the information for any unauthorized purpose.
When we provide information in response to a legal inquiry or order, we ensure that the order is valid and we disclose only the information that is legally required.
All employees of TFWM are familiar with the procedures that must be taken to safeguard customer and subscriber information. We audit our procedures and security measures to ensure that they are being properly administered and that they remain effective and appropriate to the sensitivity of the information.
We retain your information only as long as it is required for the reasons it was collected.
The length of time we retain information varies depending on the product or service and the nature of the information. This period may extend beyond the end of your relationship with us but only for so long as it is necessary for us to have sufficient information to respond to any issue that may arise at a later date. When your information is no longer needed for the purposes explained to you, we have procedures to destroy, delete, erase or convert it to an anonymous form.
Your right to access your information
We will give you access to the information we have about you. If requested, we will assist you in making your request.
Most of this information is in the form of your address information.
Please note that we may not be able to provide information about you from our records which contains references to other persons, is subject to legal privilege, contains confidential information proprietary to TFWM, relates to an investigation of a breach of agreement or contravention of laws, or cannot be disclosed for other legal reasons.
Keeping your information accurate
We will make every reasonable effort to keep your information accurate and up-to-date.
Having accurate information about you enables us to give you the best possible service and minimize the possibility that out of date information may be used to communicate with you.
We have policies and procedures to help us maintain the accuracy of your information. For most updates, we rely on you for information. You can help by keeping us informed of any changes, such as if you move or change telephone numbers. If you find any errors in our information about you, let us know and we will make the corrections immediately, and make sure they are conveyed to anyone we may have misinformed.
Respecting your preference
We will explain your options of refusing or withdrawing consent to the collection, use or release of your information, and, given reasonable notice, we will record and respect your choices.
You are free to refuse or withdraw your consent at any time. You may do so by contacting us through the Contact Us page on www.tfwm.com. By refusing or withdrawing consent you agree to forgo a subscription to TFWM and the ability to register via www.tfwm.com for educational events.
Visiting our information sites
When you go directly to the information portion of our websites and move from page to page, read pages or download content onto your computer, we learn which pages are visited, what content is downloaded, and the address of websites that you visited immediately before coming to our websites. However, none of this is associated with you as an individual. It is measured only in aggregate.
We use this information to find out how many people visit our websites and which sections of the sites are visited most frequently. This helps us to know what type of information is most useful to our website visitors so that we can improve our websites and make it easier for our website visitors to access information. We record the statistical information on the numbers of visitors to our websites, but no information about you in particular will be kept or used.
Modified 4/5/2010 LBR
